Resumé

Michael McIntosh

Technical Proficiency

Coding Skills: XHTML, DHTML, HTML, CSS, WordPress, Joomla, Drupal, Javascript, jQuery, AJAX, Objective-C, XTools, and Bash.

Applications: Dell KACE, Bomgar Remote Support, Apple Remote Desktop, Adobe Photoshop CS6, Adobe Illustrator CS6, Adobe Dreamweaver CS6,  Microsoft Office 2011, and Pages

Platforms: Mac OS X and Windows XP/Vista/7/8

Experience

2012 – present, IT Specialist Windward Community College, Kaneohe, HI

• Oversee all Apple computers on campus, including deployment, maintenance, inventory, setup,  repairs, and planning.
• Collaborate interdepartmentally to ensure classroom and lab functionality for students and instructors.
• Running, updating, and monitoring KeyServer to ensure Adobe licensing compliance.
• User support for Apple computers and related hardware and software using face-to-face appointments as well as remote access through Apple Remote Desktop and Bomgar services
• Assist in the upkeep, maintenance, and updating of the WCC website
• Assist in enhancing WCC infrastructure and services such as video streaming services, cloud services, etc.

2002 – 2011, Senior Graphics and Web Designer, S&A Industries, Garnerville, NY

Collaborated with owners to expanded their website, Karatedepot.com, to improve design, graphical interface, and ease of use. Continued on to create, design, implement and expand 11 more wholesale and e-commerce sites.

• Designed and constructed web pages/sites including incorporating graphic user interface (GUI) features and other techniques.
• Created all online visual design, including typography, visual concept, and icon design for the interactive platforms.
• Concept development and implementation of all promotional emails increasing inflow of customers resulting in a significant increase of regular users and revenue.
• Improved the experience and ease of user interaction for multiple websites incorporating a pleasant and user-friendly combination of comment and forum functionality and design.
• Maintained and provided ongoing design of the website, promos and ad banners, seasonal content specials and occasional full page magazine advertisements.
• Coordinated with internal and external teams to incorporate new ideas and concepts to  improving the look, feel, and functionality of online content.

2009 – 2010, Contracted Web Designer, Hawaii Scottish Association, Honolulu, HI

• Redesigned website to bring the site to current standards and usability.
• Updated site content including text, banners, icons, calendar events and photos.

2004 – 2011, Volunteer WebMaster, Royal Scottish Country Dance Society, Honolulu, HI

• Maintained the design and content of the website including keeping content current with calendar events, photos, and banners.
• Managed domain name and web server

Education

2001, Bachelor of Arts in Illustration, Ringling College of Art and Design, Sarasota, Fl